Skip to Content

STANDARD TERMS AND CONDITIONS – CORTICAL CLOUD SERVICE

These Standard Terms and Conditions govern access to, and use of the Cortical Cloud Service (“Service”) provided by CORTICAL LABS PTE. LTD. Any terms and conditions of the client are expressly excluded, even if submitted after these Terms. Any deviation from these Terms must be expressly agreed in writing by CORTICAL LABS PTE. LTD. prior to becoming effective.

Fees for the Service are invoiced in accordance with the applicable subscription plan, usage schedule, or order form and are payable before access is provided, unless otherwise stated. In the event of late payments, CORTICAL LABS PTE. LTD. reserves the right to charge interest at a fixed rate of ten percent (10%) of the outstanding amount. CORTICAL LABS PTE. LTD. may suspend or restrict access to the Service without prior notice until full payment is received.

If payment remains outstanding more than sixty (60) days after the due date, CORTICAL LABS PTE. LTD. reserves the right to engage a debt recovery agency. All costs and legal expenses incurred in connection with such recovery shall be borne by the client.

Certain jurisdictions impose withholding taxes on invoiced amounts under local law. Any such withholding shall be the responsibility of the client and paid directly to the relevant tax authority. Under no circumstances shall CORTICAL LABS PTE. LTD. be responsible for or bear costs arising from the client’s local tax or regulatory obligations. All fees invoiced remain payable in full, exclusive of any such deductions.

CORTICAL LABS PTE. LTD. will use commercially reasonable efforts to provide the Service in a professional and timely manner, consistent with the agreed service description. The Service is provided on a best-efforts basis and CORTICAL LABS PTE. LTD. does not guarantee uninterrupted availability, specific performance outcomes, or results derived from use of the Service. CORTICAL LABS PTE. LTD. shall not be required to act as a third party in any claim brought by an end user or third party against the client.

Any claim relating to the Service must be notified to CORTICAL LABS PTE. LTD. in writing by registered mail to its registered office within eight (8) days of the event giving rise to the claim. Failure to do so shall render the claim inadmissible.

These Terms and any contractual relationship between the client and CORTICAL LABS PTE. LTD. shall be governed exclusively by the laws of Singapore.